Restaurants have been facing a lot these days - government shutdowns and takeway-only mandates have been putting pressure on already low-profit margin businesses to stay afloat. But for restauranter Philipp Inreiter, they presented an opportunity to innovate.
I worked with Philipp and MRBL tech to create a custom QR-based check-in, ordering and seating system that encouraged conversation and exploration of and around food and the people who make it, while reducing operational overhead.
I designed the guest side web app that could be accessed via a QR code, and also the backend system which hosts used to process orders and manage seating.
From the beginning, this journey was about letting tech deal with technicalities while letting the team do what they do best - making sure guests had the night out they deserved.
All restaurant images from: https://frameweb.com/project/kona-restaurant-archival-studies
Design Contributor: Gaana Srinivas
Tech Contributors : MRBL Tech - Oliver Juhl, Sebastian Rindom
Client: Phillip Inreiter, Founder of Slurp Ramen & Kona Workshop
Tasks: App Design, Website Design, Service Design
Contribution: Lead Designer
Duration: June 2019 - November 2019